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Delaware OH Full Time Posted: Friday, 15 March 2019
 
 
Applicants must be eligible to work in the specified location

This position is a developmental position within Specialty Products and a functional part of the office team at the main production facility. Qualified candidates must be energetic, highly motivated & self-directed. Must be dedicated, flexible, organized and detail oriented with strong multi-task and communication skills.

Key Functions: Provide excellent customer service through timely and accurate customer communications via email and telephone. Accurately enter customer orders into order entry system. Communicate status of orders to customers. Initiate entry of customer complaints into the Customer Complaint System. Work with production supervisors for all blending locations to achieve on-time customer deliveries. Work with sales/tech staff to ensure accurate and timely customer communications.

Requirements: Excellent phone etiquette and courteous, professional communication and customer relationship/service. The ability to perform math functions including working with fractions, manipulating and recording figures to provide accurate quantities, estimating and quotations. This position will also cross train within the accounting department and assist with lab, production and safety projects as needed. The ability to multi-task and prioritize work effectively. Basic understanding of manufacturing processes a plus. Candidate should be proficient with Microsoft Excel and Microsoft Word. Prior experience in customer service/relations preferred.


Delaware OH, United States of America
International Paper
International Paper
JS679838-EN_US
3/15/2019 3:50:17 AM


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